设计电子商务组织的反馈分析系统

Sonali J. Bagul, Rakhi D. Wajgi
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引用次数: 4

摘要

电子商务网站在我们今天的生活中变得越来越重要,因为它提供了各种各样的信息。75%的人使用它在线购买产品。购买者的意见在决定购买产品时起着重要的作用。随着网上产品的数量、销售额和评论的日益增加,潜在的消费者不可能查看所有的评论并根据这些评论做出决定。因此,本文设计了一个反馈分析系统,该系统将采用不同的数据挖掘技术,如意见挖掘、信息过滤和情感分析,来分析用户对不同产品的评论。这有助于对产品进行评级,并为电子商务组织计算信任分数。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Design feedback analysis system for E-commerce organization
E-Commerce website becomes more important in our day todays life because of varieties of information provided by it. 75 percent People are using it for purchasing online products. Buyers' comments are playing important role in taking decision regarding purchasing of products. As number of online products, their sales and comments are increasing day by day, it is not possible for potential consumer to review all comments and take decision based on them. Therefore in this paper a feedback analysis system is designed which will analyze users' reviews regarding different products by applying different data mining techniques like opinion mining, information filtering and sentimental analysis. This helps in rating the products and calculating trust score for the E-commerce organization.
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