PEDAGOGY AND GOVERNANCE: A PERFECT MATCH

"It is a truth universally acknowledged that scholars argue that standards and performance measurements are instruments of control that have a profound influence on the day?to?day lives of individual academics, students, professional services staff, as well as organizations, causing the education environment damage. However, the authors argue in this paper that a strategy that triangulates the perspective of the teacher, the learner and the administration can and does result in an improved experience for the students. It also enables raised standards of good practice; opens up space for innovation in learning and teaching; drives progressive policies such as inclusion, access and equalities, and recognizes civic and international opportunities. The authors of this paper hold two different roles in the School of Humanities at the University of Glasgow, that of Deputy Head of the School of Humanities and Head of School Professional Services. The experience of jointly developing and delivering a School L&T strategy across six subject areas has had an effect on our student feedback and that of our staff. Developing a professional Services team that is engaged in the strategy is a key to successful delivery. However, it is not simply team building that delivers success, it is taking a student experience based approach. Ensuring our L&T strategy is built to enhance and deliver an excellence in the entire experience of a student while at university has brought about engagement from teaching staff, professional services team and students. Together, we explore the methods used to develop our strategy and the tools we use to monitor, reflect, adapt and enhance as necessary. We debate methods of measuring success, using not only the standard sector tools but also in terms of sustainability, health and wellbeing of the staff and students. We are committed to excellent learning, teaching and assessment; we seek to re-ignite passion for, curiosity about and commitment to advanced enquiry; rooted in the knowledge, expertise and experiences of all staff and students. Our partnership supports our core focus on developing students who are connected, civic-minded citizens and graduates who are well prepared for their chosen professions and future success. Our team approach ensures an excellent student learning experience though a commitment to enhancement. We review, reflect on and develop our teaching practice, processes and facilities to engage our students in innovative, relevant and challenging curricula. Central to this is partnership working with our diverse learning community to understand their needs and to provide them with flexibility in what, how, when and where they learn. Combined with ethical and social awareness to engender positive behaviours free from discrimination, harassment and unfair treatment. Our approach develops, supports and encourages our staff, who in partnership with our students, create a learning experience, and a student support and engagement culture that reflects the ethos of the professional services and academic staff."