基于1C: Enterprise的现代信使在业务流程自动化中的应用

2020 IEEE 14th International Conference on Application of Information and Communication Technologies (AICT) Pub Date : 2020-10-07 DOI:10.1109/AICT50176.2020.9368729

Anna E. Stepanova, Kseniya V. Tcyguleva, D. Silnov

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引用次数: 0

摘要

本文研究了金融服务领域中各种业务流程的自动化问题。研究的主要内容:如何在客户与公司的互动过程中整合信使。本文考虑了将1C: Enterprise配置和Telegram messenger两种系统合并，实现远程金融服务的可能性。此外，研究的一个重要部分是在访问机器人时实现用户角色的区分。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Application of modern messengers for automation of business processes based on 1C: Enterprise

In this paper, the problem of automation of various business processes in the field of financial services is considered. The main content of the research: a way to integrate messengers in the processes of interaction between the client and the company. The paper considers the possibility of merging two systems: configuration of 1C: Enterprise and the Telegram messenger - for providing financial services in remote mode. Also, an important part of the research is the implementation of differentiation of user roles when accessing the bot.

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2020 IEEE 14th International Conference on Application of Information and Communication Technologies (AICT)

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