Towards perceiving and resolving the impediments to reporting for the developing countries

Reporting of problems is one of the best approaches for the national development of a country. A proper reporting system can yield previously unknown, but critical information for combating human errors and ensuring smooth flow of operation. A one-stop generic reporting platform can be a useful collaborative tool between common people and responsible authority in a developing country. Although there are web-based systems to facilitate reporting, the response rate and volume from common people are not satisfactory. In this paper, we strive to know what impediments people face on the way to submit reports on a social reporting website or similar systems in the developing countries as the people of those countries are not well-educated. The attention of this research work is chiefly in identifying study-related problems and resolving them. For this purpose, we have conducted some surveys and focused group discussions with questions focusing on educative aspects and general improvements of reporting system. Survey responses are categorized, analyzed and presented in an appropriate format. By observing the result patterns and making comparison with existing systems, the barriers to reporting in a generic reporting platform is identified and an effective solution is proposed to increase people's participation to reporting. Based on the proposed solution, a system is implemented and demonstrated. Our findings also present some human behavioral pattern or characteristics which are not only effective to design a more credible and lucrative reporting platform, but also gives some psychological insights about fundamental human behavior. The identified barriers to reporting and proposed solutions will act as forerunner to successful reporting of various kinds of problems of the developing countries.