企业信息系统对企业和员工的影响:微观计量证据

ERN: Other Organizations & Markets: Personnel Management (Topic) Pub Date : 2010-06-01 DOI:10.2139/ssrn.1650129

Derek C. Jones, P. Kalmi, A. Kauhanen

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引用次数: 21

摘要

我们研究了采用企业资源规划(ERP)系统对零售连锁店绩效变化和员工成果的影响。我们发现:(1)销售和库存周转率最初下降7%，并在6-12个月内恢复;(ii)较晚采用ERP的企业存货周转恢复较快;(iii)员工的结果，包括工作量增加、工作难度加大和多任务处理能力增强，随着时间的推移会有显著差异，尽管对员工福利的影响是模糊的。

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Firm and Employee Effects of an Enterprise Information System: Micro-Econometric Evidence

We investigate the impact of adopting an enterprise resource planning (ERP) system on performance changes and employee outcomes in a retail chain. We find that: (i) sales and inventory turnover initially drop by 7 % and recover in 6-12 months; (ii) inventory turnover recovers more quickly for establishments that adopt ERP later; (iii) employee outcomes, including increased workload, greater job difficulty and enhanced multitasking, vary significantly over time, though implications for employee welfare are ambiguous.

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ERN: Other Organizations & Markets: Personnel Management (Topic)

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