Corporate Standardization Management and Innovation

This chapter discusses how companies may use the management of their information and communication technology (ICT) standardization activities to improve competitiveness and innovativeness. Case studies are presented to show different approaches to standardization management adopted by different types of companies in different parts of the ICT sector. The cases illustrate the variety of approaches to standards and standardization that firms and organizations might adopt, relative to several essential factors as drawn from the literature on both standards and innovation. This shows how different strategies emerge depending upon the relative importance of various strategic and tactical factors in participating firms. The chapter concludes by illustrating the variety of approaches to standards and standardization that managers in firms and organizations might adopt.