全渠道商业模式的演变:基于社区的全渠道和数据支持的新生态系统

Rui Wang, Xuanli Xie, Hao Ma
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引用次数: 3

摘要

作者试图通过概述以社区为基础的全渠道和数据驱动生态系统的独特商业模式来破解新零售模式。本研究通过对盒马鲜生和其他案例的分析,揭示了一种全新的全渠道模式,一种基于社区和数据的生态系统模式。该生态系统针对的是有限地理范围内的本地客户。它还支持数据,并有效利用有关消费者、商店运营、供应链和物流的大规模数据,以确保生态系统的顺利运行。原创性/价值作者希望类型学能给全渠道零售的发展带来新的启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evolution of omni-channel business models: a new community-based omni-channel and data-enabled ecosystem
PurposeThe authors seek to crack the model of new retail by outlining the unique business model known as community-based omni-channel and data-enabled ecosystem.Design/methodology/approachThe study’s analyses of Hema cases and other examples reveal a new omni-channel model, a community-based and data-enabled ecosystem model.FindingsThe ecosystem targets local customers within a limited geographical range. It is also data-enabled and effectively leverages large-scale data on consumers, store operations, supply chains and logistics to ensure the smooth functioning of the ecosystem.Originality/valueThe authors hope the typology brings new insights to the development of omni-channel retail.
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