工作场所暴力(围攻)——以经济危机期间希腊一家医院为例

Chrysi Papadeli, Adamantia Filippou, Ioannis Haidemenos, Eydoksia Tsilakidou, Agisilaos Krachtis
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引用次数: 1

摘要

目的:在过去十年中,为调查和记录希腊的“暴民综合症”作出了各种努力。本研究旨在绘制暴民事件发生率图,确定暴民事件发生的原因,突出易受暴民事件影响的群体,描述暴民事件的表现形式,并记录处理暴民事件的方法。材料与方法:本研究采用Leymann心理恐吓量表(LIPT),这是一种广泛用于测量暴民行为的问卷。采用SPSS统计程序对结果进行统计分析和处理。结果:150份问卷中,91份正确填写。大多数参与者是女性,主要年龄在41至45岁之间,大学/应用科学大学毕业生,已婚,工作经验超过21年。所记录的抢劫率为16.48%。最常见的骚扰行为是“他们经常在背后说你坏话”31.9%,每月至少一次,30%和79%的人至今仍有骚扰行为。45.1%的人被发现有围攻他人的行为。34.1%的人认为骚扰来自于高层,27.5%的人认为是组织不善,34.1%的人认为是管理问题。为了应对这种现象,29.7%的人主要求助于同事。结论:本研究旨在调查和记录公立医院护士的“围攻综合征”。结果表明,大约一半的调查对象在工作场所经历过这种行为,而且很大一部分人至今仍在经历这种行为。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Workplace Violence (Mobbing) the Example of A Hospital in Greece during the Economic Crisis
Aim: During the last decade various efforts have been made to investigate and record the "mobbing syndrome" in Greece. The present study aims to map the rates of mobbing, to determine the causes, to highlight the vulnerable groups to mobbing, to describe its expression, and to document the ways of dealing with it. Material and method: The study used the LIPT (Leymann Inventory of Psychological Terrorization) questionnaire, which has been widely used to measure mobbing. The SPSS statistical program was used for statistical analysis and processing of the results. Results: Out of a total of 150 questionnaires, 91 were returned correctly completed. The majority of the participants were women, mainly aged 41-45 years, graduates of universities/universities of applied sciences, married, with more than 21 years of experience. The mobbing rate recorded was 16.48%. The most frequent mobbing behavior is the statement " they often talk behind your back" 31.9%, at least once a month 30% and 79% still experience mobbing behaviors to date. Mobbing of others has been observed in 45.1%. Mobbing comes from someone higher up the hierarchy in 34.1% and is attributed to the poor organization in 27.5% and management problems in 34.1%. To deal with the phenomenon they primarily turned to colleagues 29.7%. Conclusions: This study was an attempt to investigate and document the "mobbing syndrome" among nurses in a public hospital. The results demonstrate that mobbing behaviors are practiced in the workplace and experienced by about half of the survey population and a large proportion still experience them today.
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