Understanding the User: User Studies and User Evaluation for Document Engineering

Document engineering is all about building systems and tools that allow people to work with documents and document collections. A key aspect is the usefulness and usability of these tools. In this tutorial, we will look at the many different kinds of user studies and user evaluations that can be used to inform the design and improve utility and usability of document engineering applications. The tutorial will be based on actual studies and will also give participants a chance to explore how they might use these techniques in their research or system development.