研究购物街的传统文化属性与消费者行为的关系

Fengzhi Chen, Qianqian Yu
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引用次数: 3

摘要

传统商业街以其独特的传统文化属性不断刺激着消费者,使消费者产生不同的感知价值,从而影响其惠顾意愿。如果商业街能够了解消费者如何感知传统文化属性,那么相应的保护和改造可以提高商业街的吸引力。主要研究内容如下:首先,提出了商业街传统文化财产的概念和计量尺度;其次,基于“S-O-R”理论,考察商业街传统文化属性对消费者感知价值和再购买意愿的影响。结果表明:量表具有良好的信效度;包括五个维度:建筑文化、历史文化、饮食文化、民俗文化和商业文化;商业街传统文化遗产对感知价值和再购买意愿有显著的正向影响;顾客感知价值对消费者再购买意愿有显著的正向影响;顾客感知价值是其他两个变量的中介。本研究的理论贡献是基于聚类水平和分别从消费者角度研究购物街吸引力问题,这是对魅力集聚理论研究的有益补充。本文提出了对商业街传统文化的配置,考虑了测量量表的性质,并推动了本研究的抽象建构,为今后的研究提供了测量工具,挖掘出传统商业街中消费者对传统文化认同的感知线索。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research the relations between the traditional cultural attributes of shopping street and consumer behavior
The traditional commercial streets with its unique traditional culture attribute constant stimulus to consumers, make consumers produce different perceived value, thus influence their patronage intentions. If commercial street can know consumers how to perceive traditional culture properties, then the corresponding protection and transform can improve the attractiveness of commercial street. The contents are as follows: First, the concept and measurement scale of Commercial Street traditional cultural property are proposed; Second, based on “S-O-R” theory, this paper examines the impacts of traditional culture properties of the commercial street on consumer perceived value and repurchase intention. The results show that: the scale has good reliability and validity; including five dimensions: architectural culture, history culture, food culture, folk culture and business culture; commercial street traditional cultural properties have significant positive impact on perceived value and repurchase intention; customer perceived value has significant positive impact on consumer repurchase intention; customer perceived value is the mediator of the other two variables. Theoretical contribution of this study is based on cluster level and were from the consumer perspective the issue of the attractiveness of shopping streets, this is the fascination of gathering useful complement to theoretical studies. Commercial Street is proposed configuration of traditional culture, bearing in mind the measurement scale properties, and promote the abstract constructs of this quantitative study, provided for future research measurement tools, digging out the traditional commercial street in the consumer perception of traditional cultural identity clues.
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