在全面质量管理框架内整合再造要素

Proceedings of NORTHCON '94 Pub Date : 1994-10-11 DOI:10.1109/NORTHC.1994.643340

L. Carty

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引用次数: 0

摘要

自从Michael Hammer和James Champy在1993年出版了《企业再造》一书以来，在一些圈子里出现了一种态度，即全面质量管理是过时的东西，而企业再造是未来的方向。这是由于未能认识到再造原则已经在全面质量组织中应用了几十年。正如Peter Scholtes曾经说过的，“重新设计一直是全面质量的一部分，只是没有一个名字。”

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Integrating Elements Of Reengineering Within A Total Quality Management Framework

Since the publication of Reengineering the Corporation by Michael Hammer and James Champy in 1993 there has been an attitude in some circles that Total Quality Management is the old thing and Reengineering the direction of the future. This is caused by a failure to recognize that the principles of reengineering have been applied in Total Quality organizations for decades. As Peter Scholtes once said, "Reengineering has always been a part of Total Quality, it just didn't have a name.''

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Proceedings of NORTHCON '94

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