关于业务流程遵从性的业务规则组织方法的分类

Carl Corea, Patrick Delfmann
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引用次数: 2

摘要

业务流程遵从性(BPC)连接了业务流程管理和遵从性管理的规程,旨在确保业务流程与法律法规保持一致。在此上下文中,业务规则被用作表示监管策略的中心手段,从而(自动)验证业务流程模型是否遵守各自的规则。虽然与业务规则相关的流程模型的实际验证相关的工作很多,但我们发现与业务规则的实际创建和维护相关的工作非常缺乏。更准确地说,许多作品都假定了可靠的业务规则集作为后续技术的基础。然而,最近的研究表明,这种假设在实践中是不可能实现的,公司实际上需要在管理和组织业务规则的范围内得到支持,例如,删除冗余或矛盾的规则。组织业务规则是BPC的强制性先决条件,因为业务规则中的错误会使这些规则库无法使用,并妨碍后续对流程遵从性的验证。然而,关于业务规则组织的文献很少——尤其是它与BPC的关系。因此,我们通过系统的文献回顾来研究如何协调公司在业务规则组织和业务流程控制方面的努力。这项工作的主要贡献是一个指导方针,它支持公司根据公司BPC需求选择适当的规则组织方法。此外,我们确定了研究差距,并根据我们的发现提出了相应的研究议程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Taxonomy of Business Rule Organizing Approaches in Regard to Business Process Compliance
Business Process Compliance (BPC) bridges the disciplines of Business Process Management and Compliance Management, and is aimed to ensure that business processes are aligned with laws and regulations. In this context, business rules are used as a central means to represent regulatory policies and consequently to (automatedly) verify, whether business process models abide by respective rules. While there has been a plethora of works regarding this actual verification of process models relative to business rules, we see a strong lack of works regarding the actual creation and maintenance of business rules. More precisely, many works assume sound sets of business rules as a basis for subsequent techniques. However, recent works suggest this assumption cannot be made in practice, and companies actually need to be supported in the scope of managing and organizing business rules, e.g., to remove redundant or contradictory rules. Organizing business rules is a mandatory prerequisite to BPC, as errors in business rules make these rule bases unusable and impede a subsequent verification of process compliance. However, the literature on business rule organization is sparse - especially its relation to BPC. We therefore investigate how to harmonize company efforts in business rule organization and BPC by the means of a systematic literature review. The main contribution of this work is a guideline which supports companies to select appropriate rule organization approaches based on company BPC needs. Also, we identify research gaps and propose a corresponding research agenda based on our findings.
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