Leveraging Supply Chain Performance through ICT Integration

Globalization, outsourcing, customization, time to market and pricing pressure that define the present business environment require that organizations continue to invent and reinvent strategic business process for effective market positioning and competitiveness. The study is an effort to evaluate the effects and efficiency of ICT integration in supply chain process. Following a descriptive survey with questionnaires structured to meet the objectives of the research and a review of related literatures, the research sought to gain understanding on the significance of ICT supply chain integration. Descriptive and inferential statistics were employed in data analysis and test of research hypothesis. Study finding affirms the strategic role of ICT in supply chain efficiency and competitiveness, whilst requiring logistics and supply chain operators to seek ICT tools best suited to their operation and adopt same for optimal business efficiency and competitiveness