战略灵活性在2019冠状病毒病大流行期间加强商业银行业危机管理中的作用

Mohammad Alzuod, L. Alqhaiwi
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引用次数: 1

摘要

重要的是,战略管理确保方案的灵活性和持续评估,以应对应对其他危机时的战略变化(Taymouri, Eslami, Fadaei, Delfan, & Ghasemi, 2014)。实证研究结果仍然缺乏,特别是在战略灵活性-危机管理的关系(Yawson, 2020)。本研究的主要目的是考察商业银行在COVID-19大流行期间的危机管理,并对战略灵活性与危机管理之间的关系进行实证检验。研究数据是通过问卷调查收集的,该问卷调查向242名约旦商业银行分行经理分发。在分发的242份问卷中,有163份被退回,并被认为是有效的。因此,使用IBM SPSS Version 22对数据进行分析,结果表明,战略灵活性显著影响危机管理维度,即危机阶段/危机计划之前和危机阶段/危机应对期间。统计结果支持每对管理人员在经验水平和教育水平方面存在统计学显著差异,差异倾向于10年以上经验类别最高和博士教育类别最高。根据结果,建议约旦商业银行在规划战略时注重战略灵活性,以减轻对危机管理的影响
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The role of strategic flexibility in enhancing crisis management in the commercial banking sector during the COVID-19 pandemic
It is important that strategic management ensure programs flexibility and continuous assessment to deal with the changes in strategies when dealing with other crises (Taymouri, Eslami, Fadaei, Delfan, & Ghasemi, 2014). Empirical findings are still lacking, specifically in the strategic flexibility-crisis management relationship (Yawson, 2020). The primary aim of this study is to examine crisis management among the commercial banks, during the COVID-19 pandemic and to conduct an empirical examination of the relationship between strategic flexibility and crisis management. The study data was gathered using a questionnaire survey, which was distributed to 242 Jordanian commercial bank branches managers. Out of the total (242) distributed questionnaire copies, 163 were returned and considered valid for analysis. Accordingly, data were analyzed using IBM SPSS Version 22 and the findings indicated that strategic flexibility significantly affected crisis management dimensions, namely prior to the crisis stage/crisis plans and during the crisis stage/crisis response. The statistical results supported statistically significant differences between each pair in light of experience level and education level of managers, in a manner that differences favored the highest experience category of over 10 years and the highest category of education of Ph.D. On the basis of the results, it is recommended that Jordanian commercial banks focus on strategic flexibility when planning their strategies in order to mitigate influences on crisis management
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