俄罗斯联邦立法中的市政服务(摘要)

O. Simagina
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引用次数: 0

摘要

该条旨在解释俄罗斯联邦立法中的“市政服务”一词。从作为俄罗斯联邦行政改革的意识形态基础之一的新公共管理概念的观点出发,考虑了对这一概念的各种处理。作者试图通过对公共服务体系中市政服务的角色和特点的研究,生成“市政服务”概念的内容框架。本文分析了西伯利亚联邦区各地区如何实施行政改革,以及在俄罗斯联邦单位一级提供公共和市政服务方面发现了哪些不足和问题。我们可以得出结论,有必要改进联邦法律,如制定公共服务和义务登记册,制定政府合同,以及在多功能中心和电子形式的基础上提供公共和市政服务。本文分析了公共服务质量要求形成的方法和实践问题。作者提出了一个循序渐进的方法来形成一个科学的公共服务质量指标体系,以解决确定的问题。第一步是根据必须反映质量指数的法律行为将质量指数分为两组。第二步与质量维度有关。我们建议使用“公共服务综合质量”这一范畴。第三步,也是最后一步,是使用面向问题的方法,形成一个特定公共服务或一组服务的质量评价指标体系。这篇文章专门讨论了估计俄罗斯联邦商业发展条件的问题。它界定了经济增长供给体系中管理企业活动的机构的地位。参照世界银行“营商环境报告”项目的数据。鉴于俄罗斯正在进行的改革,描述了创业企业的各种标准的动态。对情况的评估是基于«BEEPS -商业环境和企业绩效调查»数据。对俄罗斯商业监管改革的有效性做出了一些结论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Municipal Service in the Legislation of the Russian Federation (Digest)
The article aims at interpreting the term «municipal service» in the legislation of the Russian Federation. Various treatments of this concept from the point of view of the concept of new public management as one of the ideological bases of administrative reform in the Russian Federation are considered. The author attempts to generate content frameworks of the concept «municipal services» by performing research of a role and distinctive features of municipal services in public services system.The paper analyzes how the regions of the Siberian Federal District implement the administrative reform, and what shortcomings and problems are observed in providing public and municipal services at the level of the units of the Russian Federation. We can conclude that there is a necessity to improve federal laws in relation to such issues as formulating registers of public services and duties, making government contracts, and providing public and municipal services on the base of multifunctional centers and in electronic forms.We analyze some methodological and practical problems of the formation of public services quality requirements. The author suggests a step-by-step method to forming a science-based system of public services quality indices for solving the determined problems. The first step is connected with the differentiation of quality indices into two groups under those legal acts in which they must be reflected. The second step is connected with quality dimensions. We suggest using the category of "integral quality of public service". The third and final step is connected with using the problem-oriented approach to forming an indices system of quality assessment of a particular public service or group of services.The article is devoted questions of an estimation of conditions of business development in the Russian Federation. It defines the place of the institutes regulating conducting of an entrepreneurial activity in system of provision of economic growth. The data of the project «Doing Business» performed by the World bank is considered. The dynamics of various criteria for entrepreneurial businesses is described in view of on-going reforms in Russia. The assessment of the situation is based on «BEEPS - The Business Environment and Enterprise Performance Survey» data. Some conclusions about the effectiveness of the Russian reforms in business regulation are made.
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