用用户体验问卷法分析三宝垄市人力资源部求职者对SIKER应用的满意度

Edward Jhonatan, K. Budiman
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引用次数: 0

摘要

三宝垄市人力服务机构(简称DISNAKER)是一个政府机构,可以培育和控制人力部门。人力资源办公室有自己的网站应用程序,即工作系统(SIKER),这是一个综合的员工招聘信息系统,来自三宝郎市政府,公司,以及社区或求职者。本研究旨在了解用户在使用SIKER应用程序时的舒适程度。通过应用用户UEQ方法对使用该网站的32名受访者进行了SIKER网站应用程序分析。UEQ的评估主要集中在六个方面,即:效率、吸引力、准确性、清晰度、新颖性和刺激性。进行分析后得到的结果是,平均受访者给出的结果低于平均水平,在用户体验层面,效率项获得足够的值,在清晰度,准确性,刺激,吸引力和新颖性量表上获得低于平均水平的值。这往往是由于这个SIKER应用程序缺乏探索者用户。换句话说,原因是仍然有许多用户不了解这个应用程序,因为这个应用程序仍然相对较新。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
User Experience Analysis of Satisfaction of Job Seekers (PENCAKER) in the City of Semarang Manpower Department in Using the SIKER Application Using the User Experience Questionnaire (UEQ) Method
The Semarang City Manpower Service or also known as (DISNAKER) is a government agency that can foster and control the manpower sector. The Manpower Office has its website application, namely the work system (SIKER) which is an integrated employee recruitment information system from the Semarang city government, companies, and also the community or job seekers. This study aims to understand the level of comfort in terms of User Experience in using the SIKER application. Analysis of the SIKER website application by applying the User UEQ method approach given to 32 respondents who have used this website. The UEQ assessment focuses on six aspects, namely: efficiency, attractiveness, accuracy, clarity, novelty, and stimulation. The results obtained after conducting the analysis are that the average respondent gives below average results, at the User Experience level the efficiency item gets a sufficient value, on the clarity, accuracy, stimulation, attractiveness, and novelty scales it gets a value below the average. This tends to be the lack of seeker users with this SIKER application. In other words, the reason is that there are still many users who don't understand this application because this application is still relatively new.
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