体育赞助与关系营销组合模式的效益分析

Hsin-Chung Chen
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引用次数: 0

摘要

本研究的目的是评估大象兄弟队球迷的“体育赞助与关系营销结合模式”。问卷调查包括“体育赞助”、“关系利益”、“关系质量”和“关系结果”,通过有目的抽样进行管理,从大象兄弟的粉丝那里收到了413份完整的问卷。采用验证性因子分析和通径分析计算数据。结果表明,体育赞助可以在赞助商与球迷之间建立“信任效益”、“社会效益”和“特殊待遇效益”。此外,研究结果支持假设模型,并表明在体育赞助与关系营销组合模型中,所有路径都显著。我们的研究结论为赞助商提供了适当的赞助策略,以促进球迷的信任和承诺。因此,赞助商可以达到他们的目标,这增加了粉丝的口碑和忠诚度。目前的研究表明,如果企业能够提高与粉丝的关系效益,保持与粉丝的关系质量,将会促进粉丝的口碑和忠诚度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Benefit Analysis of Sports Sponsorship and Relationship Marketing Combination Model
The purpose of this study was to evaluate the ”sports sponsorship and relationship marketing combination model” for the fans of Brother Elephants team. The questionnaire, which included ”sports sponsorship,” ”relationship benefits,” ”relationship quality,” and ”relationship outcomes,” was administered by purposive sampling and 413 completed questionnaires were received from Brother Elephants fans. Confirmatory factor analysis and path analysis were used to calculate the data. The results showed that sports sponsorship can establish the ”confidence benefit,” ”social benefit,” and ”special treatment benefit” between sponsors and fans. In addition, the results supported the hypothetical model, and indicated that all paths were significant in the sports sponsorship and relationship marketing combination model. Our study conclusions provided appropriate sponsor strategies to sponsors to promote the fans' trust and commitment. Consequently, sponsors can reach their objectives, which increases fans' word of mouth and loyalty. The current study revealed that if enterprises can improve the relationship benefits and maintain the relationship quality with fans, it will promote fans' word of mouth and loyalty.
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