社交媒体营销中情感分析的自然语言处理

K. Pandey, Madhuri B. Thorat, Abhishek Joshi, Srinivas D, Ali Hussein, M. Alazzam
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引用次数: 0

摘要

近年来,越来越多的人使用社交媒体作为推销自己业务的一种方式。但由于社交媒体平台产生了如此多的数据,企业很难以最佳方式分析和使用这些数据。自然语言处理(NLP)技术可以用来了解人们对社交媒体上的帖子的感受,并为社交媒体上的营销获得有用的信息。这篇研究论文概述了如何在社交媒体营销中使用NLP技术来分析人们对事物的感受。本文讨论了不同的NLP技术,例如基于字典、规则和机器学习的NLP技术。该论文还展示了一个案例研究,说明如何使用NLP来弄清楚人们在社交媒体帖子中对某个产品或品牌的感受。案例研究的结果表明,NLP可以很好地分析情绪,并有可能以重要的方式帮助社交媒体营销。在本文的最后,我们讨论了在社交媒体营销中使用NLP进行情感分析的一些问题,以及它未来的发展方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Natural Language Processing for Sentiment Analysis in Social Media Marketing
In recent years, more and more people have been using social media as a way to market their business. But because social media platforms generate so much data, it can be hard for businesses to analyze and use this data in the best way. Natural Language Processing (NLP) techniques can be used to figure out how people feel about posts on social media and get useful information for marketing on social media. This research paper gives an overview of how NLP techniques are used in social media marketing to analyze how people feel about things. The paper talks about the different NLP techniques, such as those based on dictionaries, rules, and machine learning. The paper also shows a case study of how NLP can be used to figure out how people feel about a certain product or brand in social media posts. The results of the case study show that NLP works well for analyzing sentiment and has the potential to help social media marketing in important ways. At the end of the paper, we talk about some of the problems with using NLP for sentiment analysis in social media marketing and where it could go in the future.
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