了解企业员工的信息系统创新使用行为:一个社会网络的视角

Mingxuan Qin, Yuan Jiang
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引用次数: 0

摘要

信息系统采用后员工对信息系统的使用行为一直是信息系统采用领域的一个重要问题。先前的大多数研究主要考察认知因素。本文认为,员工应该嵌入到组织单位的社会网络中,他们与同事的互动有助于获得更多的帮助和获取信息系统的合理开发和探索。借鉴社会网络的相关研究,对有价值网络密度和有价值网络中心性的结构进行了概念化和测量。我们将个体层面的信息系统采用后研究结构与社会网络结构相结合,提出了研究模型。通过对某大型企业某事业部为期4个月的纵向研究,采取实证研究的方式进行分析,收集有效数据。研究结果证实了社会网络结构对个体层面信息系统创新使用行为具有正向影响的假设。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Understanding employees' information system innovative usage behavior within an enterprise: A social network perspective
Employees' usage behavior of information systems post-adoption has been regarded as an important issue in the field of information systems adoption. Prior most studies primarily examine cognitive factors. This paper argues that employees should be embedded in the social network of the organizational unit, and their interactions with coworkers can contribute to getting more help and capture about information systems' reasonable exploitation and exploration. Draw from related studies on social network, constructs of valued network density and valued network centrality are conceptualized and measured. We combine constructs from individual-level information systems post-adoption research with social network constructs to propose the research model. With 4-month longitudinal study in one business unit within a large-scale enterprise, we take the empirical study to analyze to collected valid data. The results confirm our hypotheses that social network constructs have the positive influence on the individual-level information system innovative usage behavior.
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