跨组织项目中即时通讯使用对工作满意度的影响

2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) Pub Date : 2018-12-01 DOI:10.1109/IEEM.2018.8607466

Ziyue Wang, Yali Zhang, Jun Sun, Chrissie Diane Tan, Menghua Lu

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引用次数: 1

摘要

即时消息(IM)工具已被越来越多的公司用于跨组织项目。他们面临两种选择:以企业IM形式出现的专用系统和b微信这样的公共平台。本研究对微信和企业IM进行了对比分析。本研究考察了在跨组织项目中使用即时通讯对工作满意度的影响，并使用即时通讯动机作为调节因子。研究表明，对于微信而言，享乐动机在即时通讯使用对工作满意度的影响中起着显著的负向调节作用。在企业即时通讯中，功利动机对即时通讯使用对工作满意度的影响具有显著的正向调节作用。

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The Influence of IM Use on Job Satisfaction in Cross-organizational Projects

Instant messaging (IM) tools have been used by more and more companies for cross–organizational projects. They face two choices: dedicated systems in form of enterprise IM and public platforms like WeChat. This study conducts a comparative analysis of WeChat and enterprise IM. It examines the impact of IM usage on job satisfaction in cross-organizational projects, and uses IM Motivation as a moderator. Research shows that for WeChat, hedonic motivation plays a significant negative moderation role in the impact of instant messaging usage on job satisfaction. For enterprise IM, utilitarian motivation plays a significant positive moderation role in the impact of IM usage on job satisfaction.

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2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

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