奖励与竞争性众包任务中的员工行为

Ye Yang, R. Saremi
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引用次数: 33

摘要

背景:已有研究表明,软件众包任务的奖励设置可以准确预测,以反映任务的规模和复杂性。然而,作为在线众包工作者最重要的激励因素之一,对于任务请求者来说,更重要的是不仅能够估计他们的任务的“名义价格应该是多少”,而且要证明“战略价格应该是多少”,以激励更广泛的工人参与,并提高最终提交的质量。目的:针对上述问题,本文进行了一项实证研究,以进一步了解任务奖励与相关员工行为之间的关系。方法:构建概念性奖励行为模型,制定一套关于奖励与员工行为和绩效关系的研究问题,并对从TopCoder平台提取的514项众包任务进行4项实证研究。结果:主要研究结果包括:(1)总体上,奖励与员工行为指标呈负相关;(二)申请数量随注册人增加而减少的;(3)报名人数与获奖作品得分呈弱正相关(0.19);(4)对于相似的任务,奖励对员工行为的影响呈现多种倒u型曲线。结论:我们认为初步研究结果有助于任务请求者更好地进行任务规划,并希望在策略人群协调方面激发进一步的讨论和研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Award vs. Worker Behaviors in Competitive Crowdsourcing Tasks
Context: Existing studies have shown that award settings for software crowdsourcing tasks can be accurately predictable to reflect the size and complexity of the tasks. However, as one of the most important motivating factors for on line crowdsourcing workers, it is more important for the task requesters to not only be able to estimate "what the nominal price should be?" for their tasks, but also to justify "what the strategic price should be?" in order to incentivize broader worker participation as well as higher quality of final submissions. Goal: To address the above questions, this paper reports an empirical study to develop further understanding about the relationship between tasks award and associated worker behaviors. Method: We develop a conceptual award-behavior model, formulate a set of research questions about the relationships of award and worker's behavior and performance, and conduct 4 empirical studies on 514 crowdsourcing tasks extracted from TopCoder platform. Results: Major results include: (1) in general, negative correlations between award and worker behavior metrics; (2) a decreasing tendency in making submission as the number of registrants increases; (3) a weak positive correlation of 0.19 between number of registrants and score of the winning submission; and (4) for similar tasks, the relationship of award on worker behavior follows a variety of inverted U-shape curves. Conclusions: We believe the preliminary findings are helpful for task requesters in better task planning, and hope to stimulate further discussions and research in strategic crowd coordination.
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