在无障碍的暴君,英雄和受害者叙事跟踪论文巴西研讨会在计算机系统中的人为因素

Bernardo Alves Villarinho Lima, L. Almeida
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引用次数: 1

摘要

先前的研究表明,在交互设计相关的技术交流中,一些实践主张将用户视为无法解决自己问题的受害者,并赋予设计师父亲的角色。这些做法有时会出现在以用户为中心的设计(UCD)文献中,这可能会损害UCD理论所提出的对用户的关注,因为这会剥夺用户的权利,并将他们从生产过程中移除。本文提出了一种方法来分析巴西计算机系统人为因素研讨会最新版本的无障碍相关专题论文的内容,以调查出版物中UCD的拨款是否通过Clay Spinuzzi定义的“暴君,英雄和受害者”的叙事修辞而剥夺了用户的权力,或者在写作中采用了授权叙事。我们希望这篇文章能够说明交互设计社区中无授权叙述的用法和风险。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Tyrants, Heroes and Victims Narrative in Accessibility Tracks Papers of the Brazilian Symposium on Human Factors in Computer Systems
Previous studies indicated that some practices in the Interaction Design-related technical communication advocate considering users as victims unable to solve their own problems and bestowing a paternal role to the designer. These practices sometimes occur in User-Centered Design (UCD) literature, offering a risk of compromising the focus on the user proposed by the UCD theories, by unempowering the users and removing them from the productive process. This paper proposes a method for analysing content of papers on accessibility-related tracks of the latest editions of the Brazillian Symposium on Human Factors in Computer Systems to investigate whether the appropriations of UCD in the publications are unempowering users through a narrative trope called "Tyrants, Heroes and Victims", defined by Clay Spinuzzi, or empowering narratives are employed in writing. We expect that this paper will serve as an exposition of the usage, and the risks, of unempowering narratives in the Interaction Design community.
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