影响网上购物的因素:文献综述

Al Hidayat Nizam, A. Hamza
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引用次数: 0

摘要

随着网上购物的日益普及,人们对了解影响消费者网上购物决定的因素越来越感兴趣。本文对影响在线购买行为因素的现有文献进行了全面的综述。本文首先概述了网上购物的现状,以及了解影响网上购买行为的因素的重要性。然后回顾了用于解释网上购物行为的各种理论和模型,包括技术接受模型,理性行为理论和计划行为理论。本文还对影响在线购买行为的因素进行了实证研究,包括信任、感知风险、感知价值和社会影响等因素。文章最后讨论了研究结果对那些希望更好地理解和影响消费者在线购买行为的营销人员和零售商的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
FACTORS IMPACTING ONLINE PURCHASE: A REVIEW OF THE LITERATURE
With the increasing popularity of online shopping, there has been a growing interest in understanding the factors that impact consumers' decisions to purchase products online. This article provides a comprehensive review of the existing literature on the factors that influence online purchase behavior. The article begins by providing an overview of the current state of online shopping and the importance of understanding the factors that impact online purchase behavior. It then reviews the various theories and models that have been used to explain online shopping behavior, including the technology acceptance model, the theory of reasoned action, and the theory of planned behavior. The article also provides a review of the empirical research that has investigated the factors impacting online purchase behavior, including factors such as trust, perceived risk, perceived value, and social influence. The article concludes with a discussion of the implications of the findings for marketers and retailers who are looking to better understand and influence consumers' online purchase behavior.
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