{"title":"“你有一个潜在的黑客感染”:技术支持诈骗研究","authors":"Sampsa Rauti, V. Leppänen","doi":"10.1109/CIT.2017.32","DOIUrl":null,"url":null,"abstract":"Technical support scams have become more prevalent and turned into a profitable business. We engage 10 technical support scammers from different fake support sites via a live chat and study what kinds of actions they take once we let them control our machine over a remote connection. We then provide a qualitative analysis on the main characteristics of technical support scams that have received little scientific attention until recently.","PeriodicalId":378423,"journal":{"name":"2017 IEEE International Conference on Computer and Information Technology (CIT)","volume":"39 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2017-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":"{\"title\":\"“You have a Potential Hacker’s Infection”: A Study on Technical Support Scams\",\"authors\":\"Sampsa Rauti, V. Leppänen\",\"doi\":\"10.1109/CIT.2017.32\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Technical support scams have become more prevalent and turned into a profitable business. We engage 10 technical support scammers from different fake support sites via a live chat and study what kinds of actions they take once we let them control our machine over a remote connection. We then provide a qualitative analysis on the main characteristics of technical support scams that have received little scientific attention until recently.\",\"PeriodicalId\":378423,\"journal\":{\"name\":\"2017 IEEE International Conference on Computer and Information Technology (CIT)\",\"volume\":\"39 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2017-08-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"4\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2017 IEEE International Conference on Computer and Information Technology (CIT)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/CIT.2017.32\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2017 IEEE International Conference on Computer and Information Technology (CIT)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/CIT.2017.32","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
“You have a Potential Hacker’s Infection”: A Study on Technical Support Scams
Technical support scams have become more prevalent and turned into a profitable business. We engage 10 technical support scammers from different fake support sites via a live chat and study what kinds of actions they take once we let them control our machine over a remote connection. We then provide a qualitative analysis on the main characteristics of technical support scams that have received little scientific attention until recently.