A Technology Acceptance Model for a User-Centred Culturally-Aware E-Health Design

This study builds on previous research, where a technology acceptance model for electronic health (e-HTAM) was investigated, developed and evaluated. The e-HTAM questionnaire originally used showed some weakness in terms of its overall reliability, which highlighted the need for a second phase of study to address the shortfalls reported by the first model. The second phase of the study was conducted after the questionnaire used in the initial phase was modified. The results suggested that when creating e-Health websites or services, the principle of how e-Health websites and services should be designed and delivered, and under which cultural setting they will be used, should be taken into consideration from the initial design stage.