改革斯洛文尼亚教育、科学和体育部的公共部门

A. Groznik, A. Kovačič, A. Vrh
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引用次数: 1

摘要

电子政务作为电子经济的一个组成部分,为提高政府与公民之间的沟通和服务水平而受到广泛关注。显然,电子政务的成功实施不仅需要引进现代信息技术,还需要业务创新、业务流程再造和电子商务战略。本文的主要目标是介绍斯洛文尼亚企业创新努力和电子政务准备的特点。以斯洛文尼亚某部委的商业改造项目为例,在该项目中广泛使用了过程建模、分析和模拟。仿真建模被证明是有用的,因为它显示了整个流程、现有流程的缺点、流程执行中的瓶颈,并提供了对流程执行的关键洞察等。业务改造的结果显示执行时间缩短,组织变化,业务流程简化,这为信息化作为电子政务的下一步奠定了良好的基础
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Reforming the public sector in Slovenia case of Ministry of education, science and sport
E-government, as a segment of e-economy, has attained much interest in order to improve communications and level of services between governments and citizens. It is clear that successful e-government implementation requires not only introduction of modern information technology, but also business renovation, business process reengineering and e-business strategy. The main goal of the paper is to present the characteristics of business renovation efforts and readiness for e-government in Slovenia. The case of business renovation project in one of the Slovene Ministries, where the process modelling, analysis and simulation were extensively used is shown. The simulation modelling proved useful since it shows the process as a whole, drawbacks of the existing process, bottlenecks in the process execution, provides critical insight into process execution etc. The results of the business renovation show in reduced execution times, organizational changes, simplified business processes which represent a good foundation for informatization as a next step towards e-government
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