PSYCHOLOGICAL CONDITIONALITY OF PROFESSIONAL REFLECTION AND BEHAVIORAL STRATEGIES IN SITUATIONS OF PROBLEMATIC INTERACTION

The article analyzes the problem of interpersonal interaction in the process of joint activity, which has been and remains one of the most important problems in social, organizational and management psychology. Based on the classifications of the partners in the joint activity (“unwanted”, “complex”, “viral”, etc.) were identified characteristics and evaluation criteria for the indicated types and behavioral strategies. The aim of the study was supposed to develop, based on the characteristics of the manifesttation of the process of professional reflection in conditions of problematic interaction, a two-sided universal model for correcting self-awareness, evaluating and choosing a strategy for behavior in such situations. Comparison of psychological criteria for assessing personal manifestations and behavioral strategies in the face of overcoming problematic interactions has allowed the development and testing of training that helps to build the skill of self-regulation, evaluation, and identification of “problematic” partners, with a further search for an individual behavior strategy.