微观行为:电子商务推荐系统的新视角

Meizi Zhou, Zhuoye Ding, Jiliang Tang, Dawei Yin
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引用次数: 107

摘要

电子商务网站的爆炸式流行重塑了用户的购物习惯,越来越多的用户更喜欢花更多的时间在网上购物。这种演变允许电子商务网站观察有关用户的丰富数据。大多数传统的推荐系统都侧重于用户和商品之间的宏观交互,即客户的购买历史。然而,在用户和商品之间的每个宏交互中,用户实际上执行了一系列微观行为,这些行为表明用户如何定位商品,用户对商品进行了哪些活动(例如,阅读评论、购物车和订购),以及用户在商品上停留了多长时间。这种微观行为提供了对用户的细粒度和深度理解,并为电子商务中的推荐系统提供了巨大的发展机会。然而,利用微观行为进行推荐的研究非常有限,这促使我们从微观行为的角度来研究电子商务推荐。特别地,我们揭示了微观行为对推荐的影响,并提出了一个可解释的推荐框架RIB,该框架内在地模拟了微观行为的序列及其影响。在实际电子商务网站数据集上的实验结果证明了所提出框架的有效性以及微行为对推荐的重要性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Micro Behaviors: A New Perspective in E-commerce Recommender Systems
The explosive popularity of e-commerce sites has reshaped users» shopping habits and an increasing number of users prefer to spend more time shopping online. This evolution allows e-commerce sites to observe rich data about users. The majority of traditional recommender systems have focused on the macro interactions between users and items, i.e., the purchase history of a customer. However, within each macro interaction between a user and an item, the user actually performs a sequence of micro behaviors, which indicate how the user locates the item, what activities the user conducts on the item (e.g., reading the comments, carting, and ordering) and how long the user stays with the item. Such micro behaviors offer fine-grained and deep understandings about users and provide tremendous opportunities to advance recommender systems in e-commerce. However, exploiting micro behaviors for recommendations is rather limited, which motivates us to investigate e-commerce recommendations from a micro-behavior perspective in this paper. Particularly, we uncover the effects of micro behaviors on recommendations and propose an interpretable Recommendation framework RIB, which models inherently the sequence of mIcro Behaviors and their effects. Experimental results on datasets from a real e-commence site demonstrate the effectiveness of the proposed framework and the importance of micro behaviors for recommendations.
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