品牌资产维度对回购意愿的影响

Ajeng Aquinia, Euis Soliha
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引用次数: 3

摘要

本研究旨在探讨品牌资产维度(品牌意识、感知质量、品牌联想、品牌忠诚)对消费者再购买意愿的影响。本研究的人群为印度尼西亚三宝垄的星巴克咖啡消费者,采用有目的的技术抽样,以消费者已经购买和消费星巴克产品为标准。采用问卷调查的方式收集数据,采用效度检验、信度检验和多元分析回归检验进行分析。结果表明,感知质量和品牌忠诚正向影响再购买意愿,这与我们提出的假设一致。然而,我们的研究表明,品牌意识对再购买意愿有负向影响,而品牌联想对再购买意愿的影响不显著。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The effect of brand equity dimensions on repurchase intention
This research aims to find out the effect of brand equity dimensions (brand awareness, perceived quality, brand association, and brand loyalty) on repurchase intention. The population in this research were the consumers of Starbucks café in Semarang, Indonesia, by purposive technique sampling with the criteria that consumers have been purchase and consume Starbucks product. The data was collected by questionnaire and analyze by validity test, reliability test, and multiple analysis regression tests. Consistent with our proposed hypotheses, the results indicated that perceived quality and brand loyalty positively affect repurchase intention. However, our study suggested that brand awareness negatively affects repurchase intention while brand association not significantly affects repurchase intention.
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