Complex systems

Every organisation from the scale of whole countries down to small companies has a list of system developments which have ended in various forms of disaster. The nature of the failures varies but typical examples are: cost overruns; timescale overruns and sometimes, loss of life. The post-mortems to these systems reveal a wide range of reasons all the way from hardware failures, through software errors right to major system level mistakes. More importantly a large number of these systems share one attribute: complexity. This paper presents a fresh look at the nature of complexity in the building of computer based systems.