Lessons Learned on Knowledge Management to Produce Online Teaching Materials for PSU-MOOC: A Case Study of the Subject ‘Social Etiquette in the Digital Age’

This study aimed 1) to present an example of a learning plan for social etiquette courses in the digital age, 2) to use lessons from knowledge, skills and experiences that teacher who produce online teaching materials for PSU-MOOC have received, 3) to reflect on the youth participating in the production of online teaching materials for PSU-MOOC. The research methodology used was Classroom Action Research. The study population was more than 70 courses in 2021 over 4 months (May-August 2021). An example on the subject ‘social etiquette in the digital age’ is assessed, with an analysis and synthesis of the characteristics of lessons learned. The results of the study are as follows. Objective I: The subject ‘Social Etiquette in the Digital Age’ is one of the courses offered online at PSU-MOOC. It is expected to be started in late 2021. There are 3 chapters in total for generating teaching media in video format, totaling 10 clips, each 5–10 minutes long. Objective II: most of the problems and obstacles in the preparation of this course are related to having a limited preparation time of approximately 4 months. Therefore, time management principles must be used to achieve the objectives within the specified time. Also, filming the clips is difficult during the COVID-19 epidemic. Objective III: 6 students participated in making the clips as teaching assistants. They reflect on their experiences in interviews on relevant issues and participation as an actor in a simulation, including the opportunity to help with clip editing and graphic design. All of these enhance creative and imaginative skills, adaptation to living with others with respect and dignity, and basic social etiquette like not to bully, curse, or slander. Especially in the digital age, everyone needs to practice social etiquette that makes society livable, with caring, dependence on one another, and responsibility.