客户服务和配送中心的位置

Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI:10.1109/ICSSSM.2005.1499485

Yanxia Zhang, Jia-zhen Huo

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引用次数: 4

摘要

配送中心的选址对企业的客户服务非常重要。配送中心是物流系统的基础设施，配送中心的数量和位置会影响库存和运输，从而影响客户服务水平。数据中心位置的选择需要仔细考虑库存成本、运输成本和服务水平之间的内在权衡。从运输和库存两个方面对客户服务进行了分析，提出了配送中心选址模型。最后给出了一个案例分析。

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Customer service and distribution center location

Distribution centers (DCs) location is very important for the customer service for a corporation. DCs are infrastructure of logistics systems, DCs number and location will influence inventory and transportation so to influence the customer service level. The selection of DCs location requires careful attention to the inherent trade-off among inventory costs, transportation cost, and service level. Customer service was analyzed, from transportation and inventory aspects, and a DCs location model was presented. In the end a case study was given.

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Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.

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