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引用次数: 1
摘要
由于决策支持系统(Decision Support Systems, DSS)在整个业务的价值交付中起着至关重要的作用,因此需要专门的IT从业者完全具备业务价值能力,以确保有效地利用该价值。在这项研究中,我们试图通过范围审查来了解IT从业者的业务价值能力状态,从而绘制IT业务价值研究的当前状态。虽然在主要的IT期刊上有超过258篇文章作为有价值的主题,但问题是,在过去的20年里,只有14篇研究文章以IT能力为主题,重点放在IT的价值上。分析被映射到一个价值共同创造过程框架,该框架来源于对审查的来源的专题分析。本研究通过突出当前IT价值能力研究的机会,提出了IT从业者需要的价值共同创造过程和熟练的表现,以更好地满足业务利益相关者的价值期望。
A Case of Information Technology Value Competency Left Behind? A Scoping Review
With Decision Support Systems (DSS) being critical in the delivery of value throughout the business, specialized IT practitioners are required to be fully enabled with a business value competency to ensure this value is efficiently harnessed. In this research we seek to map the current state of IT business value research through a scoping review to understand the state of business value competency of IT practitioners. Although more than 258 articles in leading IT journals have value as the subject matter, the problem is that over the past 20 years only 14 research articles have had the subject of competency in IT with a focus placed on the value of IT. Analysis is mapped to a value co-creation process framework derived from a thematic analysis of the reviewed sources. This research contributes by highlighting current opportunities in IT value competency research and proposes a value co-creation process and the skillful performance that is required of IT practitioners to better meet the value expectations of business stakeholders.