"Challenges of using educational platforms and suggestions to address them from the perspective of first-field students at Al Sharqiyah University, Sultanate of Oman"

The study aimed to explore the challenges of using educational platforms and proposals to address them from the point of view of the third-year students at Al-Sharqiya University. The descriptive approach was used on a sample of the third-year students at Al-Sharqiya University in the specialization of the first field, consisting of (100) students. The study tool consisted of a two-axis questionnaire to identify the challenges of Use of educational platforms and proposals to address them. The study concluded that among the main challenges of students' use of educational platforms are weak Internet networks and their lack of coverage in some places, some students not having their own computers, and the lack of technical support when needed. The results showed that among the proposals to address the challenges are the following: Strengthening internet networks in some areas and making them available for free for educational purposes, and providing personal computers for students who need them at subsidized prices and an easy payment method, in addition to providing the necessary technical support through the establishment of a special platform that includes answering questions directly, as well as educating students about the harms of staying long hours in front of electronic devices. The results of this study were discussed in the light of latest reviewed literature followed by recommendations and suggestions for future studies and investigations.