正在进行的工作——Avatar引导指令和反馈在服务器维修和维护任务中的有效性

2022 8th International Conference of the Immersive Learning Research Network (iLRN) Pub Date : 2022-05-30 DOI:10.23919/iLRN55037.2022.9815927

Sanjay Kumar Dwivedi, César Daniel Rojas Ferrer, Takayuki Fujiwara

{"title":"正在进行的工作——Avatar引导指令和反馈在服务器维修和维护任务中的有效性","authors":"Sanjay Kumar Dwivedi, César Daniel Rojas Ferrer, Takayuki Fujiwara","doi":"10.23919/iLRN55037.2022.9815927","DOIUrl":null,"url":null,"abstract":"Server maintenance operations require vast knowledge about the functionalities of various devices and their troubleshooting procedures. Workers often have to deal with complex paper manuals. This work-in-progress paper evaluates the effectiveness of a system to bring the onsite human supervisor experience, using an AR-based avatar with pointings gestures and voice instructions to guide the technician. 11 participants were asked to perform the set of instructions both in manual and avatar-based guided settings. A statistical analysis of raw NASATLX supports that the avatar-based guided maintenance system reduces the mental workload when compared to the manual-based maintenance procedures.","PeriodicalId":215411,"journal":{"name":"2022 8th International Conference of the Immersive Learning Research Network (iLRN)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Work-in-progress—Effectiveness of Avatar Guided Instructions and Feedback in the Server Repair and Maintenance Task\",\"authors\":\"Sanjay Kumar Dwivedi, César Daniel Rojas Ferrer, Takayuki Fujiwara\",\"doi\":\"10.23919/iLRN55037.2022.9815927\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Server maintenance operations require vast knowledge about the functionalities of various devices and their troubleshooting procedures. Workers often have to deal with complex paper manuals. This work-in-progress paper evaluates the effectiveness of a system to bring the onsite human supervisor experience, using an AR-based avatar with pointings gestures and voice instructions to guide the technician. 11 participants were asked to perform the set of instructions both in manual and avatar-based guided settings. A statistical analysis of raw NASATLX supports that the avatar-based guided maintenance system reduces the mental workload when compared to the manual-based maintenance procedures.\",\"PeriodicalId\":215411,\"journal\":{\"name\":\"2022 8th International Conference of the Immersive Learning Research Network (iLRN)\",\"volume\":\"4 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-05-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2022 8th International Conference of the Immersive Learning Research Network (iLRN)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.23919/iLRN55037.2022.9815927\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2022 8th International Conference of the Immersive Learning Research Network (iLRN)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.23919/iLRN55037.2022.9815927","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

摘要

服务器维护操作需要对各种设备的功能和故障处理流程有丰富的了解。工人们经常要处理复杂的纸质手册。这篇正在进行的论文评估了一个系统带来现场人类主管体验的有效性，使用基于ar的虚拟化身，带有指向手势和语音指令来指导技术人员。11名参与者被要求在手动和基于虚拟形象的指导设置中执行一组指令。对原始NASATLX的统计分析表明，与基于手动的维护程序相比，基于虚拟角色的引导维护系统减少了心理工作量。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Work-in-progress—Effectiveness of Avatar Guided Instructions and Feedback in the Server Repair and Maintenance Task

Server maintenance operations require vast knowledge about the functionalities of various devices and their troubleshooting procedures. Workers often have to deal with complex paper manuals. This work-in-progress paper evaluates the effectiveness of a system to bring the onsite human supervisor experience, using an AR-based avatar with pointings gestures and voice instructions to guide the technician. 11 participants were asked to perform the set of instructions both in manual and avatar-based guided settings. A statistical analysis of raw NASATLX supports that the avatar-based guided maintenance system reduces the mental workload when compared to the manual-based maintenance procedures.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

2022 8th International Conference of the Immersive Learning Research Network (iLRN)

自引率

0.00%

发文量