云企业资源规划实施:关键成功因素的系统文献综述

Sunchai Tongsuksai, Sanjay Mathrani, Nazim Taskin
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引用次数: 5

摘要

企业资源计划(ERP)是一个众所周知的业务管理系统,它通过集成公司中的流程来提高功能效率。云ERP系统最近得到了发展,由于实时远程信息访问的便利性,它优先于本地ERP。本研究的目的是调查和确定影响云ERP系统实施的关键成功因素(CSFs)以及组织、环境、技术和个人特征。81篇关于云ERP实施的文章从各种会议和期刊中进行了评估。本研究确定了影响这些系统实施的32个csf,并基于可能影响云ERP系统部署的组织、环境、技术和个人特征开发了一个集成模型。这项研究为云ERP的采用及其CSFs提供了新的见解,并为信息技术(IT)从业者提供了更清晰的信息,了解可能影响云ERP实施的特征。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Cloud Enterprise Resource Planning Implementation: A Systematic Literature Review of Critical Success Factors
Enterprise resource planning (ERP) is a well-known business management system that enhances functional efficiencies through integration of processes in a company. Cloud ERP systems have recently evolved which are taking precedence over on-premise ERP due to the convenience of remote information access in real-time. The purpose of this study is to investigate and identify the critical success factors (CSFs) and the organisational, environmental, technological and individual characteristics that impact implementation of cloud ERP systems. 81 articles on cloud ERP implementation were evaluated from various conferences and journals. This study identifies 32 CSFs which influence implementation of these systems and also develops an integrative model based on the organisational, environmental, technological and individual characteristics that could impact deployment of cloud ERP systems. This study provides new insights into cloud ERP adoption, its CSFs and offers more clarity to information technology (IT) practitioners into the characteristics that may impact cloud ERP implementation.
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