{"title":"分析了公众对我的入境事务处I萨林达类服务的满意度","authors":"B. Irawan","doi":"10.52239/jar.v5i2.809","DOIUrl":null,"url":null,"abstract":"This paper aimed to descibe and analyze the degree of public satisfaction towards Samarinda First Class Imigration Office by using public satisfaction index. The method that employed in this paper is decriptive-quantitative where the data take form in numbers and analyzed with statistic-descriptive technique. Scoring system used in this paper was likert scale. The result of the study showed that average score was 3.08 in the interval of 2.51-3.25 so it was included in “good” cathegory. ","PeriodicalId":334632,"journal":{"name":"Jurnal Administrative Reform","volume":"15 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2017-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"ANALISIS INDEKS KEPUASAN MASYARAKAT PADA PELAYANAN KANTOR IMIGRASI KELAS I SAMARINDA\",\"authors\":\"B. Irawan\",\"doi\":\"10.52239/jar.v5i2.809\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper aimed to descibe and analyze the degree of public satisfaction towards Samarinda First Class Imigration Office by using public satisfaction index. The method that employed in this paper is decriptive-quantitative where the data take form in numbers and analyzed with statistic-descriptive technique. Scoring system used in this paper was likert scale. The result of the study showed that average score was 3.08 in the interval of 2.51-3.25 so it was included in “good” cathegory. \",\"PeriodicalId\":334632,\"journal\":{\"name\":\"Jurnal Administrative Reform\",\"volume\":\"15 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2017-06-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Jurnal Administrative Reform\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.52239/jar.v5i2.809\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Jurnal Administrative Reform","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.52239/jar.v5i2.809","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
ANALISIS INDEKS KEPUASAN MASYARAKAT PADA PELAYANAN KANTOR IMIGRASI KELAS I SAMARINDA
This paper aimed to descibe and analyze the degree of public satisfaction towards Samarinda First Class Imigration Office by using public satisfaction index. The method that employed in this paper is decriptive-quantitative where the data take form in numbers and analyzed with statistic-descriptive technique. Scoring system used in this paper was likert scale. The result of the study showed that average score was 3.08 in the interval of 2.51-3.25 so it was included in “good” cathegory.