Blair Thompson, Joseph P. Mazer, Holly J. Payne, Angela M. Jerome, E. Kirby, William Pfohl
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Social Media and Active Shooter Events: A School Crisis Communication Challenge
In recent years, the need to study the communication challenges schools face during crises has become essential. The current study included semi-structured interviews with 56 crisis team members from 21 P–12 districts. Participants identified the social media challenges and strategies districts employ during crisis events. Implications for scholars and P–12 administrators are discussed.
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