其影响主观规范、纳税人意识、服务质量和税收对车管所遵守机动车辆税的影响

Dhalifah Nur Rohmah, Yuniarti Herwinarni
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引用次数: 2

摘要

本研究旨在确定主观规范、纳税人意识、服务质量和税收制裁对SAMSAT槟榔屿地区机动纳税人合规的影响。本研究使用的原始数据来自受访者对研究中使用的问卷的回答。数据分析方法采用描述性统计、检验工具研究、经典假设检验、多元回归分析、假设检验和决定系数。研究结果表明,主观规范变量、纳税人意识、服务质量和税收制裁的F检验同时影响了砂马垄区机动车纳税人的合规性。主观规范变量对机动车纳税人合规性变量的影响不显著,纳税人意识变量对机动车纳税人合规性变量的影响显著,服务质量变量对机动车纳税人合规性变量的影响显著,税收制裁变量对机动车纳税人合规性变量的影响不显著。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Norma Subjektif, Kesadaran Wajib Pajak, Kualitas Pelayanan dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor di Samsat Kabupaten Pemalang
This study aims to determine the Influence of Subjective Norms, Taxpayer Awareness, Service Quality and Tax Sanctions on Compliance of Motorized Taxpayers on SAMSAT Pemalang District. This study uses primary data obtained from respondents' answers to the questionnaires used in the study. Data analysis method uses Descriptive Statistics, Testing Instrument Research, Classical Assumption Test, Multiple Regression Analysis, Hypothesis Test and Determination Coefficient. Research results show that the F test of subjective norm variables, taxpayer awareness, service quality and tax sanctions affect simultaneously on motor vehicle taxpayer compliance in SAMSAT Pemalang District. Partially, the Subjective Norm variable does not significantly influence the Motor Vehicle Taxpayer Compliance variable, the variable of Taxpayer Awareness has a significant influence on Motor Vehicle Taxpayer Compliance, Service Quality variable has a significant effect on Motor Vehicle Taxpayer Compliance, Tax Sanction variable does not significantly influence Motor Vehicle Taxpayer Compliance.
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