Raymond Li, Enamul Hoque, G. Carenini, R. Lester, Raymond Chau
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ConVIScope: Visual Analytics for Exploring Patient Conversations
The proliferation of text messaging for mobile health is generating a large amount of patient-doctor conversations that can be extremely valuable to health care professionals. We present ConVIScope, a visual text analytic system that tightly integrates interactive visualization with natural language processing in analyzing patient-doctor conversations. ConVIScope was developed in collaboration with healthcare professionals following a user-centered iterative design. Case studies with six domain experts suggest the potential utility of ConVIScope and reveal lessons for further developments.
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