可视化中的启发式评价:实证研究:立场文件

B. Santos, S. Silva, Paulo Dias
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引用次数: 8

摘要

启发式评估是一种可用性检查方法,通过开发特定的启发式集来评估可视化应用程序。本文提出了一项实证研究,旨在评估该方法在使用可视化应用程序时预测用户注意到的可用性问题的能力。将20名评估者发现的潜在可用性问题与46名用户通过可用性测试发现的相同应用程序的问题进行比较,并与在测试期间观察这些用户的实验者建议的修复方法进行比较。结果表明,使用一些启发式方法可能会引发用户在使用应用程序时没有注意到的潜在问题;另一方面,用户遇到了无法预料的可用性问题。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Heuristic Evaluation in Visualization: An Empirical Study : Position paper
Heuristic evaluation is a usability inspection method that has been adapted to evaluate visualization applications through the development of specific sets of heuristics. This paper presents an empirical study meant to assess the capacity of the method to anticipate the usability issues noticed by users when using a visualization application. The potential usability problems identified by 20 evaluators were compared with the issues found for the same application by 46 users through a usability test, as well as with the fixes recommended by the experimenters observing those users during the test. Results suggest that using some heuristics may have elicited potential problems that none of the users noticed while using the application; on the other hand, users encountered unpredicted usability issues.
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