超越技术:美国运通公司的管理专家系统项目

Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects Pub Date : 1990-09-10 DOI:10.1109/MESPP.1990.122681

N. Goldsmith

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引用次数: 1

摘要

在美国运通公司，新兴技术的成功主要被视为管理问题，而不是技术问题。已经成立了一个小组来研究成功实施的创新的特点、创新的过程以及促进和抑制创新的因素。

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Beyond technology: management expert system projects at American Express Company

At American Express Company, success with emerging technologies is viewed as primarily a management not a technology issue. A panel has been formed to examine the characteristics of successfully implemented innovations, the process of innovation, and the facilitators and inhibitors to innovation.<>

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Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects

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