德国最大医院之一的COVID-19管理:概念、评估和适应。

IF 1.6 Q3 HEALTH POLICY & SERVICES
Ana Zhelyazkova, Philipp M Fischer, Nina Thies, Julia S Schrader-Reichling, Thorsten Kohlmann, Kristina Adorjan, René Huith, Karl-Walter Jauch, Stephan M Prückner
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引用次数: 0

摘要

背景:LMU大学医院是德国最大的医疗机构之一。在COVID-19第一波大流行之前和期间实施的措施在为第二波大流行做准备时进行了评估。本文介绍了LMU大学附属医院的疫情管理理念、评价和适应情况。方法:2020年7月至9月,LMU大学医院灾害管理团队对医院大流行管理进行了混合方法评估。根据行动后审查工作组的形式组织了一系列讲习班,以审查第二波COVID-19的管理结构、决策过程、文件和危机准备应对。此外,通过匿名调查,调查了员工对医院新冠肺炎管理的满意度。结果:系列研讨会强调了LMU大学医院COVID-19管理的结构和操作适应的必要性。员工调查结果(N = 2182)对第一波大流行期间采取的措施提供了积极反馈。在提供个人防护装备和紧急托儿服务方面制定了具体行动。这两项评价活动的一个关键成果是确定了进一步改善利益攸关方之间沟通的必要性。所有变化都是在第二波大流行之前通过的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

COVID-19 management at one of the largest hospitals in Germany: Concept, evaluation and adaptation.

COVID-19 management at one of the largest hospitals in Germany: Concept, evaluation and adaptation.

COVID-19 management at one of the largest hospitals in Germany: Concept, evaluation and adaptation.

COVID-19 management at one of the largest hospitals in Germany: Concept, evaluation and adaptation.

Context: The LMU University Hospital is among the largest healthcare facilities in Germany. The measures implemented prior to and during the first pandemic wave of COVID-19, were evaluated in preparation of a second pandemic wave. This paper presents the pandemic management concept, evaluation and adaptation of LMU University Hospital.

Methods: Between July and September 2020 the disaster management team of LMU University Hospital conducted a mixed-method evaluation of the hospital's pandemic management. A workshop series based on the After Action Review working group format was organized to examine the management structure, decision-making processes, documentation, and crisis preparedness response for a second COVID-19 wave. Further, the satisfaction of employees with the hospital's COVID-19 management was examined through an anonymous survey.

Results: The workshop series highlighted a need for structural and operational adaptation of the COVID-19 management at LMU University Hospital. The results of the employee survey (N = 2182) provided positive feedback for the measures taken during the first pandemic wave. Specific actions were derived concerning the availability of personal protective equipment and emergency childcare services. A key outcome of both evaluation activities was the identified need for further improvement in communication between stakeholders. All changes were adopted prior to the second pandemic wave.

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来源期刊
Health Services Management Research
Health Services Management Research HEALTH POLICY & SERVICES-
CiteScore
4.00
自引率
4.80%
发文量
33
期刊介绍: Health Services Management Research (HSMR) is an authoritative international peer-reviewed journal which publishes theoretically and empirically rigorous research on questions of enduring interest to health-care organizations and systems throughout the world. Examining the real issues confronting health services management, it provides an independent view and cutting edge evidence-based research to guide policy-making and management decision-making. HSMR aims to be a forum serving an international community of academics and researchers on the one hand and healthcare managers, executives, policymakers and clinicians and all health professionals on the other. HSMR wants to make a substantial contribution to both research and managerial practice, with particular emphasis placed on publishing studies which offer actionable findings and on promoting knowledge mobilisation toward theoretical advances.
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