德国紧急医疗服务反馈系统的需求分析。

Q3 Health Professions
Marina Keimer, Marten Villis, Jan Christoph, Wolfgang Rödle
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引用次数: 0

摘要

背景:德国的紧急医疗服务(EMS)呼叫数量不断增加。急救人员的初步评估、院前护理和进一步护理医院的选择影响患者的预后,是进一步住院治疗的基础。然而,EMS没有收到任何关于其决定的官方反馈。目的:本研究评估急诊科(ED)对EMS的反馈系统的需求,它应该包含什么,以及如何将其集成到电子临床系统中。方法:制定半结构化访谈指南,对EMS (n = 6)和ED (n = 17)的专家进行访谈。设计了一个模型来可视化可能的实现,并将其包含在采访中。结果:对急诊前诊断、院前护理和病人从急诊转到急诊科的反馈需求显著,急诊科对通过反馈改善与护理服务的合作非常感兴趣。结论:EMS各利益相关者强烈希望建立一个反馈系统,并根据他们的意见,可以改善EMS和ED的合作和整体患者护理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Demand Analysis of a German Emergency Medical Service Feedback System.

Background: The number of emergency medical service (EMS) calls in Germany is continuously increasing. The initial assessment, the pre-hospital care and the choice of hospital for further care by the EMS influences the patient's outcome and are the basis for further care in hospital. However, the EMS does not receive any official feedback on its decisions.

Objectives: This study evaluates the demand for a feedback system from the emergency department (ED) to the EMS, what it should contain, and how it could be integrated in the electronic clinical systems.

Methods: A semi-structured interview guideline for expert interviews with members of EMS staff (n = 6) and ED staff (n = 17) was developed. A mockup to visualise a possible implementation was designed and included in the interview.

Results: There is a significant demand for feedback on pre-diagnosis, pre-hospital care and handover of patients from the EMS to the ED. The EDs are very interested in improving the collaboration with the paramedic services through feedback.

Conclusion: A feedback system is strongly desired by various EMS stakeholders and, according to them, could improve both EMS and ED collaboration and overall patient care.

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来源期刊
Studies in Health Technology and Informatics
Studies in Health Technology and Informatics Health Professions-Health Information Management
CiteScore
1.20
自引率
0.00%
发文量
1463
期刊介绍: This book series was started in 1990 to promote research conducted under the auspices of the EC programmes’ Advanced Informatics in Medicine (AIM) and Biomedical and Health Research (BHR) bioengineering branch. A driving aspect of international health informatics is that telecommunication technology, rehabilitative technology, intelligent home technology and many other components are moving together and form one integrated world of information and communication media.
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