Promises of industry 4.0 under the magnifying glass of interdisciplinarity: revealing operators and managers work and challenging collaborative robot design.

IF 2.4 3区 工程技术 Q2 ENGINEERING, INDUSTRIAL
Flore Barcellini, Richard Béarée, Tahar-Hakim Benchekroun, Mouad Bounouar, Willy Buchmann, Gérard Dubey, Anne-Cécile Lafeuillade, Caroline Moricot, Céline Rosselin-Bareille, Marco Saraceno, Ali Siadat
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引用次数: 3

Abstract

The goal of this article is to propose a cross-perspective around Collaborative Robotics-seen as a remarkable example of technologies 4.0 in an industrial context-by calling on sociology, activity-centred ergonomics, engineering, and robotics expertises. The development of this cross-perspective is thought to be a key issue to improve the design of work organisation for the Industry 4.0. After a socio-historical review of promises of Collaborative Robotics, the interdisciplinary approach developed and applied in a French Small & Medium Enterprise (SME) is presented. In this case study, two work situations are focused on in an interdisciplinary perspective: on the one hand, the one of operators whose professional gestures are intended to be supported by collaborative robots, and on the other the one of managers and executives as responsible for socio-technical changes. Our results reveal the technical and socio-organisational challenges faced by SMEs beyond the introduction of given technologies: analysing the relevance and feasibility of cobotisation projects with regard to the complexity of professional gestures and preserving the quality of work and performance under a continuous pressure to change (organisations, technologies). These findings support discussions of promises of collaborative robotics, and more generally Industry 4.0, regarding effective worker/technology collaboration and the possibility of "healthy" and performant work; they reiterate requirements for work-centred and participatory design, for reconnection in a sensory experience in a more and more digitalized work and open ways for more interdisciplinary approaches.

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跨学科放大镜下的工业4.0承诺:揭示操作员和管理者的工作,挑战协作机器人设计。
本文的目标是通过呼吁社会学、以活动为中心的人机工程学、工程和机器人专家,围绕协作机器人提出一个跨视角的观点,协作机器人被视为工业背景下技术4.0的一个显著例子。这种交叉视角的发展被认为是改进工业4.0工作组织设计的关键问题。在对协作机器人的前景进行社会历史回顾后,介绍了在法国中小企业(SME)中开发和应用的跨学科方法。在本案例研究中,从跨学科的角度关注了两种工作情况:一方面,操作员的专业手势旨在得到协作机器人的支持,另一方面,负责社会技术变革的经理和高管。我们的研究结果揭示了中小企业在引入特定技术之外所面临的技术和社会组织挑战:分析合作项目在专业姿态复杂性方面的相关性和可行性,并在不断变化的压力下保持工作质量和绩效(组织、技术)。这些发现支持了关于协作机器人的承诺,以及更广泛的工业4.0,关于有效的工人/技术协作以及“健康”和高性能工作的可能性的讨论;他们重申了以工作为中心和参与式设计的要求,在越来越数字化的工作中重新连接感官体验,并为更跨学科的方法开辟了道路。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Cognition Technology & Work
Cognition Technology & Work ENGINEERING, INDUSTRIAL-
CiteScore
6.90
自引率
7.70%
发文量
26
审稿时长
>12 weeks
期刊介绍: Cognition, Technology & Work focuses on the practical issues of human interaction with technology within the context of work and, in particular, how human cognition affects, and is affected by, work and working conditions. The aim is to publish research that normally resides on the borderline between people, technology, and organisations. Including how people use information technology, how experience and expertise develop through work, and how incidents and accidents are due to the interaction between individual, technical and organisational factors. The target is thus the study of people at work from a cognitive systems engineering and socio-technical systems perspective. The most relevant working contexts of interest to CTW are those where the impact of modern technologies on people at work is particularly important for the users involved as well as for the effects on the environment and plants. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems as diverse as industrial production, transportation, communication, supply of energy, information and materials, health and finance.
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