Promises of industry 4.0 under the magnifying glass of interdisciplinarity: revealing operators and managers work and challenging collaborative robot design.
Flore Barcellini, Richard Béarée, Tahar-Hakim Benchekroun, Mouad Bounouar, Willy Buchmann, Gérard Dubey, Anne-Cécile Lafeuillade, Caroline Moricot, Céline Rosselin-Bareille, Marco Saraceno, Ali Siadat
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引用次数: 3
Abstract
The goal of this article is to propose a cross-perspective around Collaborative Robotics-seen as a remarkable example of technologies 4.0 in an industrial context-by calling on sociology, activity-centred ergonomics, engineering, and robotics expertises. The development of this cross-perspective is thought to be a key issue to improve the design of work organisation for the Industry 4.0. After a socio-historical review of promises of Collaborative Robotics, the interdisciplinary approach developed and applied in a French Small & Medium Enterprise (SME) is presented. In this case study, two work situations are focused on in an interdisciplinary perspective: on the one hand, the one of operators whose professional gestures are intended to be supported by collaborative robots, and on the other the one of managers and executives as responsible for socio-technical changes. Our results reveal the technical and socio-organisational challenges faced by SMEs beyond the introduction of given technologies: analysing the relevance and feasibility of cobotisation projects with regard to the complexity of professional gestures and preserving the quality of work and performance under a continuous pressure to change (organisations, technologies). These findings support discussions of promises of collaborative robotics, and more generally Industry 4.0, regarding effective worker/technology collaboration and the possibility of "healthy" and performant work; they reiterate requirements for work-centred and participatory design, for reconnection in a sensory experience in a more and more digitalized work and open ways for more interdisciplinary approaches.
期刊介绍:
Cognition, Technology & Work focuses on the practical issues of human interaction with technology within the context of work and, in particular, how human cognition affects, and is affected by, work and working conditions.
The aim is to publish research that normally resides on the borderline between people, technology, and organisations. Including how people use information technology, how experience and expertise develop through work, and how incidents and accidents are due to the interaction between individual, technical and organisational factors.
The target is thus the study of people at work from a cognitive systems engineering and socio-technical systems perspective.
The most relevant working contexts of interest to CTW are those where the impact of modern technologies on people at work is particularly important for the users involved as well as for the effects on the environment and plants. Modern society has come to depend on the safe and efficient functioning of a multitude of technological systems as diverse as industrial production, transportation, communication, supply of energy, information and materials, health and finance.