Modeling key enablers influencing FinTechs offering SME credit services: A multi-stakeholder perspective.

IF 7.1 3区管理学 Q1 BUSINESS

Electronic Markets Pub Date : 2023-01-01 DOI:10.1007/s12525-023-00627-6

Nisha Mary Thomas

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引用次数: 1

Abstract

The study models inter-relationship among key enablers that influence the growth of FinTechs that offer credit services to small and medium enterprises (SMEs). It focuses on emerging market of India, which is the world's third-largest FinTech centre. It employs Grey DEMATEL method to measure the cause-effect relationship based on the assessment given by FinTech practitioners, experts, policymakers, and investors. The results show that credit demand by SME borrowers, availability of alternate data sources, and Covid-19 are the critical enablers that exercise strong impact on FinTech system. Collaboration between FinTechs and traditional financial institutions, end-to-end financial solutions, and scalability of business operations are recognized as critical dependents that are hugely affected by others. The study recommends policymakers to foster collaborative environment, strengthen digital data landscape, and improve financial literacy to develop FinTech sector. It recommends practitioners to focus on data security and to offer end-to-end financial solutions to its SME borrowers.

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影响金融科技提供中小企业信贷服务的关键因素建模:多方利益相关者视角。

该研究模拟了影响向中小企业提供信贷服务的金融科技公司增长的关键推动因素之间的相互关系。它专注于印度的新兴市场，印度是世界第三大金融科技中心。基于金融科技从业者、专家、政策制定者和投资者的评估，采用灰色DEMATEL方法衡量因果关系。结果表明，中小企业借款人的信贷需求、替代数据源的可用性和Covid-19是对金融科技体系产生强烈影响的关键推动因素。金融科技与传统金融机构之间的合作、端到端金融解决方案以及业务运营的可扩展性被认为是受其他因素影响很大的关键依赖项。该研究建议政策制定者营造协作环境，加强数字数据景观，提高金融素养，以发展金融科技行业。它建议从业人员关注数据安全，并为中小企业借款人提供端到端的金融解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Electronic Markets Multiple-

CiteScore

14.80

自引率

15.30%

发文量

期刊介绍： Electronic Markets (EM) stands as a premier academic journal providing a dynamic platform for research into various forms of networked business. Recognizing the pivotal role of information and communication technology (ICT), EM delves into how ICT transforms the interactions between organizations and customers across diverse domains such as social networks, electronic commerce, supply chain management, and customer relationship management. Electronic markets, in essence, encompass the realms of networked business where multiple suppliers and customers engage in economic transactions within single or multiple tiers of economic value chains. This broad concept encompasses various forms, including allocation platforms with dynamic price discovery mechanisms, fostering atomistic relationships. Notable examples originate from financial markets (e.g., CBOT, XETRA) and energy markets (e.g., EEX, ICE). Join us in exploring the multifaceted landscape of electronic markets and their transformative impact on business interactions and dynamics.