City 5.0: Citizen involvement in the design of future cities.

IF 7.1 3区管理学 Q1 BUSINESS

Electronic Markets Pub Date : 2023-01-01 DOI:10.1007/s12525-023-00621-y

Jörg Becker, Friedrich Chasin, Michael Rosemann, Daniel Beverungen, Jennifer Priefer, Jan Vom Brocke, Martin Matzner, Adela Del Rio Ortega, Manuel Resinas, Flavia Santoro, Minseok Song, Kangah Park, Claudio Di Ciccio

{"title":"City 5.0: Citizen involvement in the design of future cities.","authors":"Jörg Becker, Friedrich Chasin, Michael Rosemann, Daniel Beverungen, Jennifer Priefer, Jan Vom Brocke, Martin Matzner, Adela Del Rio Ortega, Manuel Resinas, Flavia Santoro, Minseok Song, Kangah Park, Claudio Di Ciccio","doi":"10.1007/s12525-023-00621-y","DOIUrl":null,"url":null,"abstract":"<p><p>A citizen-centric view is key to channeling technological affordances into the development of future cities in which improvements are made with the quality of citizens' life in mind. This paper proposes City 5.0 as a new citizen-centric design paradigm for future cities, in which cities can be seen as markets connecting service providers with citizens as consumers. City 5.0 is dedicated to eliminating restrictions that citizens face when utilizing city services. Our design paradigm focuses on smart consumption and extends the technology-centric concept of smart city with a stronger view on citizens' roadblocks to service usage. Through a series of design workshops, we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model. The applicability of the model is demonstrated using the case of a telemedical service offered by a Spanish public healthcare service provider. The usefulness of the model is validated by qualitative interviews with public organizations involved in the development of technology-based city solutions. Our contribution lies in the advancement of citizen-centric analysis and the development of city solutions for both academic and professional communities.</p>","PeriodicalId":47719,"journal":{"name":"Electronic Markets","volume":"33 1","pages":"10"},"PeriodicalIF":7.1000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10133913/pdf/","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Electronic Markets","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1007/s12525-023-00621-y","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}

引用次数: 7

Abstract

A citizen-centric view is key to channeling technological affordances into the development of future cities in which improvements are made with the quality of citizens' life in mind. This paper proposes City 5.0 as a new citizen-centric design paradigm for future cities, in which cities can be seen as markets connecting service providers with citizens as consumers. City 5.0 is dedicated to eliminating restrictions that citizens face when utilizing city services. Our design paradigm focuses on smart consumption and extends the technology-centric concept of smart city with a stronger view on citizens' roadblocks to service usage. Through a series of design workshops, we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model. The applicability of the model is demonstrated using the case of a telemedical service offered by a Spanish public healthcare service provider. The usefulness of the model is validated by qualitative interviews with public organizations involved in the development of technology-based city solutions. Our contribution lies in the advancement of citizen-centric analysis and the development of city solutions for both academic and professional communities.

Abstract Image

查看原文本刊更多论文

城市5.0:市民参与未来城市的设计。

以公民为中心的观点是将技术支持引入未来城市发展的关键，在未来城市的发展中，人们会考虑到公民的生活质量。本文提出城市5.0作为未来城市以市民为中心的新设计范式，城市可以被视为连接服务提供商和作为消费者的市民的市场。City 5.0致力于消除市民在使用城市服务时面临的限制。我们的设计范式专注于智能消费，并扩展了以技术为中心的智慧城市概念，更强烈地关注市民对服务使用的障碍。通过一系列的设计研讨会，我们概念化了城市5.0范式，并将其形式化为半形式化模型。以西班牙公共医疗保健服务提供商提供的远程医疗服务为例，证明了该模型的适用性。通过对参与以技术为基础的城市解决方案开发的公共组织进行定性访谈，验证了该模型的有效性。我们的贡献在于促进以市民为中心的分析，并为学术和专业社区开发城市解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Electronic Markets Multiple-

CiteScore

14.80

自引率

15.30%

发文量

期刊介绍： Electronic Markets (EM) stands as a premier academic journal providing a dynamic platform for research into various forms of networked business. Recognizing the pivotal role of information and communication technology (ICT), EM delves into how ICT transforms the interactions between organizations and customers across diverse domains such as social networks, electronic commerce, supply chain management, and customer relationship management. Electronic markets, in essence, encompass the realms of networked business where multiple suppliers and customers engage in economic transactions within single or multiple tiers of economic value chains. This broad concept encompasses various forms, including allocation platforms with dynamic price discovery mechanisms, fostering atomistic relationships. Notable examples originate from financial markets (e.g., CBOT, XETRA) and energy markets (e.g., EEX, ICE). Join us in exploring the multifaceted landscape of electronic markets and their transformative impact on business interactions and dynamics.