Fish, Not Fishing Lessons: A Pragmatic Reprioritization of Reference Services

IF 0.8 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Sarah E. Fancher, Sarah H. Mabee
{"title":"Fish, Not Fishing Lessons: A Pragmatic Reprioritization of Reference Services","authors":"Sarah E. Fancher, Sarah H. Mabee","doi":"10.1353/pla.2022.0001","DOIUrl":null,"url":null,"abstract":"abstract:Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a small number of sources in response to a student’s research request. In many cases, the librarians’ guidance has led to sustained interactions with students, refining their questions and helping them to focus their research interests. The Research Concierge Service has become so popular that the high level of individual contact it requires may eventually exceed the capacity of OTC’s limited staff. OTC librarians believe, however, that such personal interactions are more valuable than any of their current opportunities for group tutorials or library instruction.","PeriodicalId":51670,"journal":{"name":"Portal-Libraries and the Academy","volume":null,"pages":null},"PeriodicalIF":0.8000,"publicationDate":"2022-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Portal-Libraries and the Academy","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1353/pla.2022.0001","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0

Abstract

abstract:Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a small number of sources in response to a student’s research request. In many cases, the librarians’ guidance has led to sustained interactions with students, refining their questions and helping them to focus their research interests. The Research Concierge Service has become so popular that the high level of individual contact it requires may eventually exceed the capacity of OTC’s limited staff. OTC librarians believe, however, that such personal interactions are more valuable than any of their current opportunities for group tutorials or library instruction.
鱼,而不是钓鱼课程:参考服务的务实重新排序
摘要:高校图书馆的参考咨询服务往往侧重于用户教育,让学生掌握自己查找的技能。本文介绍了密苏里州西南部奥扎克斯技术社区学院(OTC)为应对COVID-19大流行而建立的一项新的研究礼宾服务。这项服务要求图书馆工作人员根据学生的研究要求整理少量资源。在许多情况下,图书馆员的指导导致了与学生的持续互动,改进了他们的问题,帮助他们专注于自己的研究兴趣。研究礼宾服务已经变得如此受欢迎,以至于它所要求的高水平的个人接触可能最终会超出OTC有限员工的能力。然而,OTC图书管理员认为,这种个人互动比目前任何小组辅导或图书馆指导的机会都更有价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
Portal-Libraries and the Academy
Portal-Libraries and the Academy INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.80
自引率
8.30%
发文量
53
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信