Determinants Affecting the Adoption of E-commerce and Its Impact on Organisational Performance of SMEs in Sri Lanka

Q2 Social Sciences

Australian Journal of Telecommunications and the Digital Economy Pub Date : 2021-12-05 DOI:10.18080/jtde.v9n4.412

Kapila Fonseka, Dr. Adam Amril Jaharadak, Murali Raman, J. Tham

引用次数: 2

Abstract

The Internet has become the best innovative driver in the fourth industrial revolution, transforming businesses into a technological era with speed and cost-effectiveness. E-commerce is one of the modern business strategies used by many companies to expand their market without limiting its geographical boundaries. This business strategy was initially used by companies in developed countries and eventually adopted by developing countries. Sri Lanka is a developing country and e-commerce penetration is far below other countries in the region. Perceived benefits, transformational leadership, and competitive pressure are the influencing factors of e-commerce adoption. The Technology-Organization-Environment and Diffusion of Innovations theories were used as the base of this research, and 350 samples were collected from the senior managers of SMEs. All factors significantly influenced e-commerce adoption and that positively affected the organisational performance of SMEs in Sri Lanka.

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影响斯里兰卡中小企业采用电子商务及其对组织绩效影响的决定因素

互联网已成为第四次工业革命的最佳创新动力，以速度和成本效益将企业带入技术时代。电子商务是许多公司在不受地域限制的情况下扩大市场的现代商业策略之一。这种商业策略最初是由发达国家的公司使用的，最终被发展中国家所采用。斯里兰卡是一个发展中国家，电子商务的渗透率远低于该地区的其他国家。感知利益、变革型领导和竞争压力是电子商务采用的影响因素。本文以技术-组织-环境理论和创新扩散理论为基础，对350名中小企业高管进行了抽样调查。所有因素都显著影响电子商务的采用，并对斯里兰卡中小企业的组织绩效产生积极影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Australian Journal of Telecommunications and the Digital Economy Social Sciences-Communication

CiteScore

1.60

自引率

0.00%

发文量

期刊介绍： The Journal of Telecommunications and the Digital Economy (JTDE) is an international, open-access, high quality, peer reviewed journal, indexed by Scopus and Google Scholar, covering innovative research and practice in Telecommunications, Digital Economy and Applications. The mission of JTDE is to further through publication the objective of advancing learning, knowledge and research worldwide. The JTDE publishes peer reviewed papers that may take the following form: *Research Paper - a paper making an original contribution to engineering knowledge. *Special Interest Paper – a report on significant aspects of a major or notable project. *Review Paper for specialists – an overview of a relevant area intended for specialists in the field covered. *Review Paper for non-specialists – an overview of a relevant area suitable for a reader with an electrical/electronics background. *Public Policy Discussion - a paper that identifies or discusses public policy and includes investigation of legislation, regulation and what is happening around the world including best practice *Tutorial Paper – a paper that explains an important subject or clarifies the approach to an area of design or investigation. *Technical Note – a technical note or letter to the Editors that is not sufficiently developed or extensive in scope to constitute a full paper. *Industry Case Study - a paper that provides details of industry practices utilising a case study to provide an understanding of what is occurring and how the outcomes have been achieved. *Discussion – a contribution to discuss a published paper to which the original author''s response will be sought. Historical - a paper covering a historical topic related to telecommunications or the digital economy.