{"title":"Service Quality and Customer Satisfaction in Some Selected Insurance Firms in Akure Metropolis in Ondo State, Nigeria","authors":"S. Ogbeide, I. Adesuyi, I. Adeoye","doi":"10.51865/eitc.2023.01.07","DOIUrl":null,"url":null,"abstract":"In order to acquire a strategic competitive advantage, service quality has been accepted as a strategy for differentiation and value addition to service offerings. However, providing high-quality, cost-effective services is not a simple feat in the insura","PeriodicalId":55648,"journal":{"name":"Economic Insights Trends and Challenges","volume":"46 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Economic Insights Trends and Challenges","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.51865/eitc.2023.01.07","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
In order to acquire a strategic competitive advantage, service quality has been accepted as a strategy for differentiation and value addition to service offerings. However, providing high-quality, cost-effective services is not a simple feat in the insura